At apatuwallet, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal information with the latest encryption technology.
Six core principles that shape how apatuwallet protects the privacy of Malaysian players
All data transmitted between your device and apatuwallet servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions in Malaysia.
Apatuwallet has never and will never sell, rent, or transfer players' personal data to third parties for marketing purposes. Your information belongs entirely to you.
You have the full right to access, correct, and request deletion of your personal data. Contact our support team and your request will be processed within the stipulated timeframe.
Player data is stored in data centers with strict physical and digital security controls. Access to data is granted only to authorized personnel on a genuine need-to-know basis.
Apatuwallet's privacy policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognized data protection standards to ensure your rights are fully upheld.
In the event of any material changes to this privacy policy or a security incident requiring your attention, apatuwallet will notify you via email or a notice on the platform.
By registering and using the apatuwallet platform, you agree to the collection and use of your personal information as described in this privacy policy. We encourage you to read this document in full to understand your rights and choices regarding your personal data.
Apatuwallet ("Platform", "we") is fully committed to protecting the privacy and security of every player's personal information. This Privacy Policy transparently explains how we collect, store, use, and protect your personal data when you use our platform.
This document is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the platform's overall terms of use. Continued use of the apatuwallet platform after reading this policy is considered your consent to the practices described herein.
If you are under 18 years of age, you are not permitted to use this platform and you must not provide us with any personal information. apatuwallet does not knowingly collect data from individuals below the stipulated age limit.
Apatuwallet only collects information that is strictly necessary to provide you with a secure, compliant, and quality service. Below are the categories of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad / passport number, date of birth | KYC verification, fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, security notices |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | Login records, game history, platform activity | Account security, service improvements |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience |
We do not collect sensitive information such as biometric data, medical records, or religious belief information unless specifically required by applicable law.
All information we collect is used for defined and legitimate purposes. apatuwallet uses your personal data for the following purposes:
We only collect data that is strictly necessary for the stated purpose. Data that is no longer relevant or required will be deleted according to the established retention schedule.
Apatuwallet does not sell or transfer your personal data to third parties for marketing or commercial purposes. However, in certain limited situations, we may share data with the following parties:
All third parties working with apatuwallet are bound by strict confidentiality agreements and are required to comply with data protection standards equivalent to or higher than our own.
If your data needs to be transferred outside Malaysia for processing purposes, apatuwallet ensures that adequate and equivalent protections exist at the transfer destination, in accordance with the requirements of PDPA 2010.
Protecting your personal information from unauthorized access, loss, or misuse is a top priority for apatuwallet. We implement multiple layers of technical and organizational security for this purpose:
In the event of a data security breach that may affect your information, apatuwallet will notify you and the relevant authorities within the timeframe required by law, along with the measures being taken to address the situation.
Apatuwallet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the apatuwallet platform.
Under Malaysia's PDPA 2010 and apatuwallet's privacy policy, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you may request a correction promptly.
You may request the deletion of your personal data, subject to any legal requirements that prevent such deletion.
You may object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another party.
In certain circumstances, you may request a restriction on the processing of your personal data.
To exercise any of the above rights, please contact our support team via email or live chat. We will process your request within 21 business days in accordance with the requirements of PDPA 2010.
Apatuwallet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.
Upon expiry of the designated retention period, data will be securely deleted or anonymised in accordance with procedures established by our security team.
The apatuwallet platform may contain links or integrations with third-party services such as game providers and payment gateways. This privacy policy applies solely to the apatuwallet platform.
Apatuwallet is not responsible for the privacy practices, content, or security policies of any third-party sites or services you may access through our platform. We encourage you to read and understand the privacy policy of each third-party service you use separately.
When you use third-party payment services such as FPX or eWallets, you are also subject to the terms and privacy policies of those providers. apatuwallet has no control over how they handle your data outside the scope of transactions related to our platform.
The apatuwallet platform is not intended for individuals under the age of 18, and we do not knowingly collect or process personal data of children below this age limit.
If you are a parent or guardian who discovers that your underage child has submitted personal information to us, please contact our support team immediately. We will take steps to delete that information from our systems as soon as possible once verification is received.
We also conduct age verification during the registration process as a preventive measure to ensure our platform is only used by age-eligible individuals.
Apatuwallet reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via:
The "Last Updated" date at the top of this document will always reflect the latest version of the privacy policy currently in force. Continued use of the platform after any amendments take effect will be deemed as your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
You may also refer to the Frequently Asked Questions (FAQ) us for answers to frequently asked privacy questions. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia.
Apatuwallet protects every detail of your information with the latest encryption technology. Register today and enjoy a safe, fair, and exciting gaming experience alongside thousands of Malaysian players.
PDPA 2010 Compliant · 256-bit SSL · No Data Sales · Secure KYC
This platform is for individuals aged 18 and above only. Play responsibly and set your spending limits. More information is available on the Responsible Gaming us.